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Reimbursement Workflow in Light – Submission, Review, and Approval

Learn how the reimbursement submission workflow in Light routes expenses for auto-approval or manual review based on expense policies, user groups, and compliance checks.


Reimbursement Submission Workflow

This workflow controls what happens after an employee submits a reimbursement and determines whether the reimbursement is auto-approved or routed for manual review.

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What it does

  • Runs when an employee submits a reimbursement (out-of-pocket expense).

  • Passes through an Agent Review node that checks your Expense📄 Policies in Light
    and marks the submission Compliant or Non-compliant.

  • Based on that result, the item either:

    • Auto-approves (if configured to do so), or

    • Goes to Reimursements > Inbox for manual approval = ⚠ beginning of Blll Payment Workflow (see below)

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Conditions you can use

  • You can select specific user groups to be auto-approved

  • If you want to include approvers into reimburesment workflow this needs to be done separately under bill approval workflow (type = reimbursement) - see below for more detail


Configurations for Auto-Approves

  • You need to upload 📄 Policies in Light

  • Reimbursements must have a Category before submission (outside the workflow - 📄 Reimbursements Setup and Submission)

  • System will auto-select the default bank account per entity based on your settings (Settings > Banks > Defaults) - without a “pay-from” account, auto-payment won’t execute.

  • To further adjust the agent behavior you can go under Settings > Assistant > Custom instructions for reimbursements parsing and add additional prompts e.g. if it is a phone bill, the max reimbursement amount is 700 SEK

  • You can auto-allocate custom properties based on who submits the reimbursement, you can do this under📄 Custom Properties Setup (choose user groups in the last step)

     


How it links to Bill Payment Workflow?

  • When a reimbursement is sent to Inbox, it is treated like a bill for approval (uses the Bill Approval workflow below).

  • If a reimbursement is auto-approved, it skips the bill approval workflow.

Keep policies current: Agent Review uses your Expense Policies—make sure they reflect your thresholds and rules.